Shipping Policy
Shipping Options
Orders placed on our website for $99 or more (excluding Gift Vouchers) qualify for free postage Australia wide if you choose the base shipping option. You can choose to use Australia Post if you prefer but this will cost $10 as our costs with Aust Post are higher than other carriers.
Shipping is generally through FASTWAY Couriers, Couriers Please or Australia Post eParcel except for larger items:
- If you have a PO Box or Parcel locker address then we will use Aust Post.
- Each parcel has a unique tracking code.
- You can Opt to leave a note on the parcel to allow courier to leave parcel in a safe place if you are not home.
Some bulkier items may be sent by TNT and would need to be delivered to a place where someone is available to receive the delivery.
Shipping Time
We try and keep the shipping time as short as possible. Where possible orders are sent on the day you ordered (if ordered before 13:00) or the next day (unless for some reason we are out of stock in which case we will contact you). Depending on the size of the parcel the approximate shipping times are (in business days and dont include public holidays):
- Sydney 1-2 days
- Brisbane 1-3 days
- Melbourne 3-4 days
- Adelaide - 3-5 days
- Perth - 6-10 days (depending on size of order, most seem to be closer to 10 days)
- Hobart - 3-8 days
- Darwin - 6-8 days
Areas outside the capital cities usually take an extra day too arrive.
International Orders
We do not ship any items overseas at present.
If you are paying with an international credit card we will need to verify your payment prior to shipping your order. This will add a few days to your order
