Work With Us

We are climbers, we support climbers and we employ climbers. Climbing Anchors is the best place in the world to work, we think so anyway. We have a thriving online business which has been around for over 13 years and have just opened our first Sydney (and soon Melbourne!) retail store. 

To work at Climbing Anchors, you've gotta have a sense of humour and an enthusiastic attitude. Knowledge of climbing, equipment, and the outdoors in general is essential.

 

Melbourne Positions

Store Retail - Retail Manager

We are seeking a retail manager to cover a varied role within the retail and online environment. Climbing Anchors employees have a fun, enthusiastic and positive attitude in life, and in assisting our customers with sales and product information. We deliver exceptional customer service and go the extra move to make our customers happy. If our customers are happy, we are happy. Everyone wins!

This will be an evolving role as the retail store develops but essentially it is a retail management role with additional minor online and webstore duties.

If you think this is position is for you, please apply in writing to employme@climbinganchors.com and include a cover letter and your CV.

Responsibilities include but are not limited to:

  • Delivering the best customer experience possible including timely dispatch of customer orders, customer returns and enquiries online, over the phone and in person
  • Be principally responsible for the operations of the retail store as well as helping with necessary online retail operations and order fulfillment
  • Manage rosters in accordance to wage budgets
  • Clearly and concisely communicate business and store objectives to the Climbing Anchors team so everyone remains well informed of business activity (reports, Skype, Slack)
  • Training new team members
  • Ensuring visual presentation of the store represents the brand image
  • Promoting and encouraging climbing to new climbers
  • Participation in online and social media marketing
  • Representing Climbing Anchors at events we sponsor, as well as running pop up events
  • Talking about climbing and gear all day
  • Talking to customers in store

You should probably have some of these qualities:

  • Rock climbing experience and knowledge of gear, it would help if you love climbing. Like really love it.
  • Super strong focus on giving amazing customer service
  • Solid leadership skills with some management experience
  • Confidence in talking to customer in a retail setting
  • Ability to use point of sale equipment, computers, word processing and excel spreadsheet software and be able to use current technology
  • Flexible and full availabilities. Being a retail role, this will require weekend work
  • Ability to learn and retain knowledge on climbing gear and equipment as well as store policies

Things we can offer you:

  • Attractive remuneration (to be determined based on successful applicant)
  • A fun and flexible place to work
  • Staff pricing on gear
  • Learning opportunities

If you think this is position is for you, please apply in writing to employme@climbinganchors.com and include a cover letter and your CV.

SUBMISSIONS CLOSE END OF APRIL 2018

 

Store Retail - Casual Position

We are seeking someone to cover a varied role within the retail and online environment. Climbing Anchors employees have a fun, positive and enthusiastic attitude in life, and in assisting our customers with sales and product information. We deliver exceptional customer service and go the extra move to make our customers happy. If our customers are happy, we are happy. Everyone wins!

This will be an evolving role as the retail store develops but essentially it is a retail role with additional online and webstore duties. A significant part of the role will be prioritising the picking and packing of orders to get delivered to climbers all across Australia.

If you think this is position is for you, please apply in writing to employme@climbinganchors.com and include a cover letter and your CV.

Responsibilities include but are not limited to:

  • Delivering the best customer experience possible including timely dispatch of customer orders, customer returns and enquiries online, over the phone and in person,
  • Opening and closing the shop,
  • Promoting and encouraging climbing to new climbers,
  • Picking and packing online orders,
  • Participation in online and social media marketing,
  • Representing Climbing Anchors at event we sponsor,
  • Talking about climbing and gear all day.
  • Talking to customers in-store

You should probably have some of these qualities:

  • Super strong focus on giving amazing customer service,
  • Confidence in talking to customer in a retail setting,
  • Ability to use point of sale equipment, computers, word processing and excel spreadsheet software and be able to use current technology,
  • Flexible and full availabilities. The role entails 20-36 hours per week, including weekends and may evolve as the store does,
  • Rock climbing experience and knowledge of gear, it would help if you love climbing. Like really love it.
  • Ability to learn and retain knowledge on climbing gear and equipment as well as store policies.

Perks of the job:

  • Attractive remuneration (to be determined based on successful applicant)
  • A fun and flexible place to work
  • Staff pricing on gear
  • Learning opportunities

If you think this is position is for you, please apply in writing to employme@climbinganchors.com and include a cover letter and your CV.

SUBMISSIONS CLOSE END OF APRIL 2018