All onlines orders will be processed as normal. When placing your order, please be aware that couriers are experiencing slower than normal delivery times.
We sincerely apologise for any inconvenience caused to anyone who is affected by snail mail. We are doing our best, but unfortunately, this issue is affecting the entire postal industry with extended lockdowns, staff shortages & temporary facility closures for couriers across NSW & VIC.
The best way to keep updated is to track your delivery through:
Please feel free to reach out to us if there are any issues with your order.
Click & Collect is unavailable at all of our locations during lockdown. We apologise for this inconvenience. Please stay home, stay safe.
Climbing Anchors Fitzroy will be closed until October 26.
Climbing Anchors Alexandria, Waterloo Mini Store & Lane Cove Mini Store will be closed until October 11.
We appreciate your understanding & will keep you updated with any news or changes to trading hours with new restriction announcements.
We are limiting the number of people (staff and customers) allowed in each store at any given time to maintain social distancing and safety measures.
You can find the capacity limits for each store on our front doors. Please be patient and mindful of others when required to queue for entry.
Face masks are currently compulsory in our stores. Our staff will be wearing fitted face masks for our own and your protection.
We ask our customers to maintain social distancing of 1.5 metres between other customers whilst inside and waiting outside the store. We have placed guides in the shoe fitting area and checkout queues to help you with this.
We take feeling unwell seriously. Our team members are requested to remain at home and get tested if they feel unwell. We also encourage our customers who are feeling unwell to also remain at home. Please give us a call or shop through our website if you’re feeling unwell.
Our team members are trained to maintain good cleaning and hygiene practices. On a daily basis, we sanitise surfaces, change rooms, benches, doors and registers.
Couriers and Australia Post are experiencing shipping delays due to increased demand and state lockdown measures.
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